Shipping policy

Shipping Policy

We’re committed to getting your order to you as quickly and smoothly as possible. Please review our shipping details below:

Processing Time:

All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Time & Rates (U.S.):

• Standard Shipping: 3–7 business days – $6.99 flat rate (FREE on orders over $100) Suit orders may be subject to a higher shipping fee based on weight

International Shipping:

We currently ship to select countries. Rates and delivery times vary based on location and will be calculated at checkout. Please note: international customers are responsible for any customs fees, duties, or taxes.

Tracking:

Once your order ships, you’ll receive a confirmation email with a tracking number so you can keep tabs on your package every step of the way.

Shipping Delays:

We are not responsible for delays caused by carriers, weather conditions, or incorrect shipping addresses. Please double-check your info before submitting your order.

Questions?

If you have any issues with your shipment, contact us at customerservice@ontimebirmingham.com and we’ll be happy to help.