[{"title":"What is On Time Rewards?","content":"

On Time Rewards is our free loyalty program for On Time Fashions Birmingham. Earn points on eligible full price merchandise and redeem them for savings on a later eligible purchase.

"},{"title":"How do I join?","content":"

Membership is free. Use the same customer account online and at our Birmingham store so purchases are linked to one points balance. Staff and wholesale purchases are excluded. Joining does not subscribe you to marketing emails or texts.

"},{"title":"How do I earn points?","content":"

Earn 3 points per $1 spent on eligible full price merchandise after payment, rounded down to whole points. Taxes, shipping, gift card purchases, clearance, promotional suit packages, and discounted orders do not earn points. Your first qualifying purchase earns a bonus of 100 points, available once per customer.

"},{"title":"How do I use my points?","content":"

Redeem online: choose $5 off $75 or more of eligible merchandise for 500 points, or $10 off $125 or more for 1,000 points. Only eligible merchandise counts toward the minimum. Each reward is single use, one reward per order, and cannot be combined with other offers. Unused points stay in your balance.

"},{"title":"Do my points or rewards expire?","content":"

Points and unused rewards do not expire during our introductory 90 day pilot. We will communicate any future changes before they take effect. Rewards have no cash value.

"},{"title":"What happens if I return an item?","content":"

Points earned on returned items are removed. Points used toward refunded items are restored in proportion to the refund. For returns in store and partial refunds, our team adjusts the points manually. Returns follow our existing store return policy; rewards are not refunded as cash.

"}]

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